James Bousquet is a senior customer training coordinator at ATS Life Sciences, and lives in Waterloo, Ontario, Canada. After 14 years in software engineering, he transitioned to technical communication 10 years ago and has been a customer trainer for the past four. He has worked at companies as large as IBM and as small as a 5-person startup. Prior to becoming an engineer, Jim was the administrator of a medical research facility, where he not only managed the facility’s finances, but also tracked and reported on the research grant funds of four professors.
Jim is a senior member of the STC and currently serves at the Society level on the 2017 Community Budget Review Committee and on the SIG Outreach Team, part of the Community Affairs Committee (CAC). He is in his third year as Treasurer of the Instructional Design and Learning SIG, and is also the Immediate Past President of the Southwestern Ontario Chapter, having been the chapter President for two years and the chapter Treasurer for four years before that. With prior experience in not-for-profit incorporation, as a board member for a community band, and in making successful applications for government funding, Jim was instrumental in the incorporation of his local STC chapter and in the drafting of its bylaws.