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Off Hours with the Rough Drafts
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The 2015–2016 Salary Database Is Now Available for Download and Purchase
The 2015–2016 Salary Database Is Now Available for Download and Purchase
Gaylord National Resort Named STC Summit 2017 Official Hotel
Gaylord National Resort Named STC Summit 2017 Official Hotel
Community Achievement Award Applications Due 29 January 2017
Community Achievement Award Applications Due 29 January 2017
The 2017 Preliminary Slate of Candidates for the 2017 STC Election
The 2017 Preliminary Slate of Candidates for the 2017 STC Election
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A Renaissance Technical Communicator: A Conversation with David Pogue
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Technical Communication Pioneer: A Conversation with Ginny Redish
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Time Flies When You’re Having Fun: JoAnn Hackos Reflects on Her Career and Upcoming Retirement
A Note From the Editor
A Note From the Editor
Generation X: The Transitional Generation of Technical Communication
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In Support of a User’s Manual: Taken a Bit Too Far?
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Reminder of Deadlines for Awards and Honors
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STC Communities and Staff Win APEX Awards
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Student Infographic Competition Awards
Nomination Process Opens for 2016 STC Academic Awards
Associate Fellows: Complete Your Fellow Applications by 1 October 2016
Associate Fellow Recommendations Due 15 October 2016
How Will Your Digital Content Become Augmented Reality Experiences?
The “Cover Up” of Common Knowledge
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Being Prepared to Communicate
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How to Implement Simplified Technical English and Write Clearer Documentation with the Thumbs-Up Technique
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How Mobile Will Change Technical Communication
Community of the Year
Community of the Year
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Leveraging Culture, National Identity, and Language: An Interview with Dr. Nitish Singh
Getting Ahead in Your Career
Getting Ahead in Your Career
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Mark Your Calendar
A Note from the Guest Editors
A Note from the Guest Editors
Transitioning from Technical Writing to Instructional Design
For Best Results: Designing Plastic Model Assembly Instructions
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Society-Level Offices for 2017
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International Summit Awards
President’s Award
President’s Award
An Interactive Introduction to Instructional Design for Professional Communicators
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Welcome to My Website, Said the Writer to the ____________*
Welcome to My Website, Said the Writer to the ____________*
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Summit Sponsors and Exhibitors
Summit Sponsors and Exhibitors
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STC Awards and Honors
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The Six Contexts of Thinking Globally While Writing Locally
CPTC Foundation Certification Study Guide Released
CPTC Foundation Certification Study Guide Released
Writing for a North American Audience
Writing for a North American Audience
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Mark Your Calendar
User Experience Design for Immigrant Populations
It Is What It Is: Deadlines, Groupwork, and Cherry-Picked Data
It Is What It Is: Deadlines, Groupwork, and Cherry-Picked Data
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Interview with David Beebe, STC Summit Closing Keynote
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Mark Your Calendar
The ROI Mindset
The ROI Mindset
2016 Summit Virtual Track
2016 Summit Virtual Track
Summit 2016 Preconference Offerings
Summit 2016 Preconference Offerings
Out and About in San Diego County
Out and About in San Diego County
Writing Technical Content in English for Nonnative English Speakers
Annual Review
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Validate Your Content: Quality Assurance Testing for Documentation
Why We Write: Tech Docs, Maintenance, and the C-5 Galaxy Airplane
Heavy Metal
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Transparent Documentation: Amalgamating Human Behavior Observations with Tech Writing 101 Principles to Produce Effective Work Instructions for Technicians and Assemblers
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Exploring Orange County’s Downtowns
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That’s No Moon®: Documentation Update
A Day in Downtown Los Angeles
A Day in Downtown Los Angeles
Foundation Certification and Continuing Education Requirements
Foundation Certification and Continuing Education Requirements
David Beebe Announced as the Summit Closing Keynote
David Beebe Announced as the Summit Closing Keynote
Fundamentals of User-Centered Design
Fundamentals of User-Centered Design
Winning the Writing Game
Winning the Writing Game
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President’s Mind: A Mid-Term Report
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Trends, Disruptions, and the Future
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Speak Plainly … But Not Too Plainly
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Tips for Great Presentations
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The Value of STC’s Corporate Value Program
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Interview with Joe Gelb on the Future of Publishing Tools
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The ART of Summit Transportation
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An Update from the Technical Communication Journal Editor
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Final Slate: Meet the Candidates Running in the 2016 Election
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David Rose Announced as the Technical Communication Summit 2016 Opening Keynote Speaker
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Anaheim, California: Hometown of the Mouse who Built the Disney Empire
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That’s [Unethical?] Edutainment!
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A Technical Communication User’s Hierarchy of Needs
The ADA at 25: Technical Communicators as Advocates
The ADA at 25: Technical Communicators as Advocates
Ask a Tech Comm Manager
Ask a Tech Comm Manager
Technical Communication at a Crossroads
Technical Communication: State of the Industry
Community Achievement Award Applications Due 29 January 2016
Community Achievement Award Applications Due 29 January 2016
An Overview: Where We Have Been and Where We Are Going
An Overview: Where We Have Been and Where We Are Going
Social Media, Technical Communication, and the Academic Conversation
Social Media, Technical Communication, and the Academic Conversation
Details on the 2016 Summit Official Hotel
Details on the 2016 Summit Official Hotel
The 2014–2015 Salary Database Is Now Available for Download and Purchase
The 2014–2015 Salary Database Is Now Available for Download and Purchase
Technical Communication Initiates Cover Competition
Technical Communication Initiates Cover Competition
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How “Jill” Landed Her Dream Techcomm Career
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New 2016 Gold  Member Savings!
New 2016 Gold Member Savings!
Breaking Our Own Boundaries
Breaking Our Own Boundaries
Twitter: Bringing a New Meaning to Serving Campus 24/7/365
Twitter: Bringing a New Meaning to Serving Campus 24/7/365
Being Your Own Boss
Being Your Own Boss
Save the Date for the 2016 Summit: 15–18 May 2016
Save the Date for the 2016 Summit: 15–18 May 2016
Share Yourself with Intercom Readers
Share Yourself with Intercom Readers
Letter to the Editor
Letter to the Editor
Constructing a Better User Experience: Site Visits and User Shadowing
Constructing a Better User Experience: Site Visits and User Shadowing
Jack (or Jill) of All Trades, Master of Some: The Raw Materials for a Fulfilling Communications Consulting Career
Jack (or Jill) of All Trades, Master of Some: The Raw Materials for a Fulfilling Communications Consulting Career
“Get Me Out of Here!”: Networking for Women in Technical and Professional Communication
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2016 Membership Season Now Open
Intercom 2016 Editorial Calendar
Intercom 2016 Editorial Calendar
Reminder of Deadlines for Awards and Honors
Reminder of Deadlines for Awards and Honors
Envision, Implement, and Enshrine: Technical Writers as Change Communicators
Envision, Implement, and Enshrine: Technical Writers as Change Communicators
Out of Time: A Double Feature on Expeditious Ethics
Out of Time: A Double Feature on Expeditious Ethics
Millennials: A New Breed of Novice User
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Associate Fellows: Complete Your Fellow Applications by 1 October 2015
Associate Fellows: Complete Your Fellow Applications by 1 October 2015
Associate Fellow Recommendations Due 1 October 2015
Associate Fellow Recommendations Due 1 October 2015
STC Communities and Staff Earn APEX Awards
STC Communities and Staff Earn APEX Awards
Nomination Process Opens for STC Academic Awards
Nomination Process Opens for STC Academic Awards
Society-Level Offices for 2016
Society-Level Offices for 2016
Add What You Want, Subtract What You Don’t
Add What You Want, Subtract What You Don’t
A Note from the Editor
A Note from the Editor
From the Guest Editor
From the Guest Editor
Badass—An Interview with Kathy Sierra
Badass—An Interview with Kathy Sierra
Career Management for Your 20s, 30s, 40s, and 50s
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Become the Driving Force in Your Own Career: A Technical Writer’s Guide to Success
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Trying Virtual Reality on the Cheap With Google Cardboard
STC President Bernard Aschwanden’s Inaugural Address
STC President Bernard Aschwanden’s Inaugural Address
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Couldn’t Attend the Summit? Now You Can!
Seven Soft Skills for Super Success
Interview with Nancy Duarte, Opening Keynote Speaker at the 2015 Summit
Interview with Nancy Duarte, Opening Keynote Speaker at the 2015 Summit
List of Exhibitors
List of Exhibitors
From the Guest Editor
From the Guest Editor
Introducing the New STC Fellows and Associate Fellows
Introducing the New STC Fellows and Associate Fellows
Distinguished Service Awards
Distinguished Service Awards
Community Achievement Awards
Community Achievement Awards
Don’t Miss Out: Preconference Workshops Add Value to Your Summit Experience
Don’t Miss Out: Preconference Workshops Add Value to Your Summit Experience
Can’t make it to Columbus? Participate in the Summit Live with the Virtual Track Option!
Can’t make it to Columbus? Participate in the Summit Live with the Virtual Track Option!
Five Quick Lessons in Ethics for Technical Communicators
Tech Comm Career Management in the 21st Century
Tech Comm Career Management in the 21st Century
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Taking Care of Business
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Ethical Experience Architecture: Designing with Users
Everyday Ethics and the Practicing Communicator
STC Awards and Honors
STC Awards and Honors
A Note from the Editor
A Note from the Editor
Download PDFs
Download PDFs
A Note From the Editor
A Note From the Editor
Technical Writers Can Benefit from Cross-cultural Training
Reconsidering Social Media for Global Contexts
It’s Time to Get Social
2015 Technical Communication Summit Conference-at-a-Glance (21–24 June 2015, Columbus, Ohio)
2015 Technical Communication Summit Conference-at-a-Glance (21–24 June 2015, Columbus, Ohio)
Results of the 2015 STC Election
Results of the 2015 STC Election
Exciting Changes to STC’s Technical Communication Summit ’15
Exciting Changes to STC’s Technical Communication Summit ’15
View the Summit Program Online
View the Summit Program Online
Crowdsource Your Way to Closed Captioning
Crowdsource Your Way to Closed Captioning
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Mark Your Calendar
Where’s My Office? At My Keyboard in Different Places
Where’s My Office? At My Keyboard in Different Places
Best Practices for Enterprise Gamification
STC Publishes 2014 Year in Review
STC Publishes 2014 Year in Review
Discover the Art and Soul of Columbus
Discover the Art and Soul of Columbus
An Interview with Philip Wisniewski on Content Engineering
An Interview with Philip Wisniewski on Content Engineering
Mark Your Calendar
Mark Your Calendar
Share Yourself with <em>Intercom</em> Readers
Share Yourself with Intercom Readers
A Note from the Editor
A Note from the Editor
Wayfinding Big Data in Technical Communication
Are You Ready for Machine Translation?
Ten Reasons Why MadCap Software Sets the Standard with Flare 11… Again
STC Summit 2015: Mind, Spirit, Connection
STC Summit 2015: Mind, Spirit, Connection
Share Yourself with &lt;em&gt;Intercom&lt;/em&gt; Readers
Share Yourself with &lt;em&gt;Intercom&lt;/em&gt; Readers
Punched by Minimalism
Punched by Minimalism
A Note from the Editor
A Note from the Editor
Kit’s Commentary: STC President Mid-Term Report
Kit’s Commentary: STC President Mid-Term Report
U.S. Members: Deduct Your STC Dues
U.S. Members: Deduct Your STC Dues
Getting the Job: Another Reason Why I Renewed My Membership
Getting the Job: Another Reason Why I Renewed My Membership
Hurricane Sandy: The Perfect Storm of Ethical Dilemmas
Hurricane Sandy: The Perfect Storm of Ethical Dilemmas
Understanding, Curing, and Preventing the Noun String: Part 1
Understanding, Curing, and Preventing the Noun String: Part 1
Writer’s Block: How to Write Content That Delights, and Why We So Often Don’t
Writer’s Block: How to Write Content That Delights, and Why We So Often Don’t
Understanding, Curing, and Preventing the Noun String: Part&amp;nbsp;1
Understanding, Curing, and Preventing the Noun String: Part&amp;nbsp;1
The Attention-Comprehension Gap: A Framework for Rethinking Information Design
The Attention-Comprehension Gap: A Framework for Rethinking Information Design
Applying a Six Sigma Approach to Accurate, Effective Translation
Applying a Six Sigma Approach to Accurate, Effective Translation
Leverage Transparency to Achieve the Three Goals for Translation: Speed, Quality, and Price
Leverage Transparency to Achieve the Three Goals for Translation: Speed, Quality, and Price
Introducing the 2015 Summit Opening and Closing Keynotes: Nancy Duarte and Denise Jacobs
Introducing the 2015 Summit Opening and Closing Keynotes: Nancy Duarte and Denise Jacobs
Through Glass: Reframing Technical Communication Practices via Google Glass
Through Glass: Reframing Technical Communication Practices via Google Glass
Craft Emails with Your Audience in Mind
Craft Emails with Your Audience in Mind
Lightning Strikes: How Giving Lightning Talks Has Made Me a Better Communicator
Lightning Strikes: How Giving Lightning Talks Has Made Me a Better Communicator
Track Descriptions
Track Descriptions
A Note from the Editor
A Note from the Editor
From the Guest Editor
From the Guest Editor
The More Things Change, the More (Some) Things Need to Stay the Same
The More Things Change, the More (Some) Things Need to Stay the Same
How I Followed the Money to Marketing While Staying True to Tech Comm
How I Followed the Money to Marketing While Staying True to Tech Comm
Writing for Translation Even If Your Company Does Not Translate
Writing for Translation Even If Your Company Does Not Translate
Training-Video Scripts: Whose Lines Are They, Anyway?
Training-Video Scripts: Whose Lines Are They, Anyway?
How to Work with Your Editor
How to Work with Your Editor
How to Be Your Own Best Editor
How to Be Your Own Best Editor
Review of MadCap Lingo 9
Review of MadCap Lingo 9
MadCap Software Acquires Doc-To-Help: An Interview with Anthony Olivier
MadCap Software Acquires Doc-To-Help: An Interview with Anthony Olivier
Call for Entries for the 2015 International Summit Awards
Call for Entries for the 2015 International Summit Awards
2015 Election Slate
2015 Election Slate
Welcome to the North Market in Columbus!
Welcome to the North Market in Columbus!
STC on the Web
STC on the Web
FEMA Detective
FEMA Detective
Why I Do What I Do: The Importance of Clear Communication
Why I Do What I Do: The Importance of Clear Communication
I Wasn’t a Writer, So How Did I End Up As One?
I Wasn’t a Writer, So How Did I End Up As One?
Content Management through Agile Scrum at CA Technologies
Content Management through Agile Scrum at CA Technologies
A Note From the Editor
A Note From the Editor
A Note From the Guest Editor
A Note From the Guest Editor
Turning Obstacles into Opportunities: Agile for Technical Communication
Turning Obstacles into Opportunities: Agile for Technical Communication
Tech Docs as Agile Deliverables
Tech Docs as Agile Deliverables
Agile, an Awesome Alternative
Agile, an Awesome Alternative
Adapting to Change: Why Make Plans in an Agile World?
Adapting to Change: Why Make Plans in an Agile World?
Overcoming Us Vs. Them: Working with Multiple Distributed Scrum Teams
Overcoming Us Vs. Them: Working with Multiple Distributed Scrum Teams
The Power of Technical Communication Skills in Scrum
The Power of Technical Communication Skills in Scrum
Toward an Agile Tech Comm
Toward an Agile Tech Comm
Managing Multiple Agile Projects
Managing Multiple Agile Projects
Community Achievement Award Applications Due 27 January
Community Achievement Award Applications Due 27 January
Share Yourself with <em>Intercom</em> Readers
Share Yourself with Intercom Readers
Share Yourself with &lt;em&gt;Intercom&lt;/em&gt; Readers
Share Yourself with &lt;em&gt;Intercom&lt;/em&gt; Readers
Reminder of Deadlines for Awards and Honors
Reminder of Deadlines for Awards and Honors
Visiting Columbus
Visiting Columbus
Go for the Gold! Renew Your STC Membership with the Gold Value Package
Go for the Gold! Renew Your STC Membership with the Gold Value Package
"Float"—CSS Feature and Symbol of Change
"Float"—CSS Feature and Symbol of Change
&amp;quot;Float&amp;quot;—CSS Feature and Symbol of Change
&amp;quot;Float&amp;quot;—CSS Feature and Symbol of Change
“Project Rescue:”A Mindset for Collaboration
“Project Rescue:”A Mindset for Collaboration
<em>Intercom</em> Editorial Calendar for 2015
Intercom Editorial Calendar for 2015
“Hat” Your Service
“Hat” Your Service
A Note from the Editor
A Note from the Editor
&quot;Project Rescue:&quot;A Mindset for Collaboration
&quot;Project Rescue:&quot;A Mindset for Collaboration
2015 Gold Membership Shines Even More!
2015 Gold Membership Shines Even More!
Why Join a Chapter?
Why Join a Chapter?
Why Join a SIG?
Why Join a SIG?
&lt;em&gt;Intercom&lt;/em&gt; Editorial Calendar for 2015
&lt;em&gt;Intercom&lt;/em&gt; Editorial Calendar for 2015
Understanding Content Marketing and Driving Profitable Customer Action with Content: An Interview with Joe Pulizzi
Understanding Content Marketing and Driving Profitable Customer Action with Content: An Interview with Joe Pulizzi
Listening to Student Teams
Listening to Student Teams
&quot;Hat&quot; Your Service
&quot;Hat&quot; Your Service
Minimize the Risk Associated with Project Rescue
Minimize the Risk Associated with Project Rescue
Getting Out of Debt: Avoiding Bankrupt Technical Documentation
Getting Out of Debt: Avoiding Bankrupt Technical Documentation
Clinging to Ownership: Rescuing Content from SMEs
Clinging to Ownership: Rescuing Content from SMEs
From Marketing to Methodology: Writing in a Technology Company
From Marketing to Methodology: Writing in a Technology Company
Being Part of a Teleworking Team
Being Part of a Teleworking Team
Reminder of Deadlines for Awards and Honors
Reminder of Deadlines for Awards and Honors
A Note From the Editor
A Note From the Editor
STC Summit 2015: Call for Proposals Open
STC Summit 2015: Call for Proposals Open
International Summit Awards Best of Show and Distinguished Winners Announced
International Summit Awards Best of Show and Distinguished Winners Announced
How Do You Break into API Documentation?
How Do You Break into API Documentation?
Lessons Learned as a Novice API Writer
Lessons Learned as a Novice API Writer
What Factors Contribute to Good API Documentation?
What Factors Contribute to Good API Documentation?
2015 Membership Season is Open!
2015 Membership Season is Open!
Holiday Madness: Tough Totes Shoulders (Un)Successful Startup
Holiday Madness: Tough Totes Shoulders (Un)Successful Startup
Communities of Practice for the Workplace Environment
Communities of Practice for the Workplace Environment
Mark Your Calendar
Mark Your Calendar
Bill Owen Coggin, 1948-2014
Bill Owen Coggin, 1948-2014
What Is API Documentation?
What Is API Documentation?
What Tools Do You Use to Produce API Documentation?
What Tools Do You Use to Produce API Documentation?
REST API for Dummies. What Does the Developer Expect From Your REST API Documentation?
REST API for Dummies. What Does the Developer Expect From Your REST API Documentation?
How Does API Documentation Differ from GUI Documentation?
How Does API Documentation Differ from GUI Documentation?
API Writing: More than Making API Docs Pretty
API Writing: More than Making API Docs Pretty
How Much Programming Do You Need to Know to Write API Documentation?
How Much Programming Do You Need to Know to Write API Documentation?
Share Yourself with <em>Intercom</em> Readers
Share Yourself with Intercom Readers
A Note from the Editor
A Note from the Editor
STC Communities, Staff Earn APEX Awards
STC Communities, Staff Earn APEX Awards
Presenting Research: The Student Poster Competition
Presenting Research: The Student Poster Competition
Share Yourself with &lt;em&gt;Intercom&lt;/em&gt; Readers
Share Yourself with &lt;em&gt;Intercom&lt;/em&gt; Readers
Associate Fellows: Complete Your Fellow Applications by 15 October 2014
Associate Fellows: Complete Your Fellow Applications by 15 October 2014
Associate Fellow Recommendations due 15 October 2014
Associate Fellow Recommendations due 15 October 2014
Nomination Process Opens for STC Academic Awards
Nomination Process Opens for STC Academic Awards
STC, Social Media, and You
STC, Social Media, and You
Making Our User Experience More Lean
Making Our User Experience More Lean
Twenty-fifth Birthday Timeline of the World Wide Web
Twenty-fifth Birthday Timeline of the World Wide Web
Mark Your Calendar
Mark Your Calendar
The Higher Value of Targeted Content
The Higher Value of Targeted Content
How to Design Documentation with Users in Mind
How to Design Documentation with Users in Mind
Hypergraphics for Interactive Documents: Improving the User Experience with Scalable Vector Graphics
Hypergraphics for Interactive Documents: Improving the User Experience with Scalable Vector Graphics
Automating the Conversion Process: A Tale of Converting Legacy Content from QuarkXPress and Macromedia Freehand to Adobe InDesign and Illustrator
Automating the Conversion Process: A Tale of Converting Legacy Content from QuarkXPress and Macromedia Freehand to Adobe InDesign and Illustrator
Pam Estes Brewer and Sally Henschel Honored with 2014 President’s Award
Pam Estes Brewer and Sally Henschel Honored with 2014 President’s Award
STC Names "Most Improved Community" and "Community of the Year" Winners
STC Names "Most Improved Community" and "Community of the Year" Winners
Couldn’t Attend the Summit? Now You Can!
Couldn’t Attend the Summit? Now You Can!
STC Names &amp;quot;Most Improved Community&amp;quot; and &amp;quot;Community of the Year&amp;quot; Winners
STC Names &amp;quot;Most Improved Community&amp;quot; and &amp;quot;Community of the Year&amp;quot; Winners
Pacesetter Awards
Pacesetter Awards
Mark Your Calendar
Mark Your Calendar
Say Yes
Say Yes
The Rise of the "Un-Desktop" and Responsive Design
The Rise of the "Un-Desktop" and Responsive Design
A Note from the Editor
A Note from the Editor
Technical Storytelling: The Power of Narrative in Digital Communication
Technical Storytelling: The Power of Narrative in Digital Communication
Translation Process Management: How One Fortune 10 Enterprise Took Control
Translation Process Management: How One Fortune 10 Enterprise Took Control
Improving Existing Internal Procedures
Improving Existing Internal Procedures
STC President Kit Brown-Hoekstra’s Inaugural Address
STC President Kit Brown-Hoekstra’s Inaugural Address
Society-Level Offices for 2015
Society-Level Offices for 2015
The Rise of the &amp;quot;Un-Desktop&amp;quot; and Responsive Design
The Rise of the &amp;quot;Un-Desktop&amp;quot; and Responsive Design
Seven Career Lessons I Learned from Studying Improv Comedy
Seven Career Lessons I Learned from Studying Improv Comedy
<em>Intercom</em> Outstanding Article and Guest-Edited Issue Awards
Intercom Outstanding Article and Guest-Edited Issue Awards
A Note from the Editor
A Note from the Editor
From the Guest Editor
From the Guest Editor
Jay R. Gould Award
Jay R. Gould Award
Ken Rainey Award
Ken Rainey Award
Frank R. Smith Award
Frank R. Smith Award
Intercom Outstanding Article and Guest-Edited Issue Awards
Intercom Outstanding Article and Guest-Edited Issue Awards
Community Achievement Awards
Community Achievement Awards
Distinguished Service Awards
Distinguished Service Awards
List of Exhibitors
List of Exhibitors
Content Competency: How to Know If You Have It, and How to Get It If You Don’t
Content Competency: How to Know If You Have It, and How to Get It If You Don’t
Multimedia Instructional Videos: Considering the Value of Intercultural Communication
Multimedia Instructional Videos: Considering the Value of Intercultural Communication
Mark Your Calendar
Mark Your Calendar
Start with “No”: How the Team Windows 8 Built the Muscle to Do the Right Thing
Start with “No”: How the Team Windows 8 Built the Muscle to Do the Right Thing
Prospering as a Content Professional
Prospering as a Content Professional
Embrace Your Power: Building Community and Culture through Our Work
Embrace Your Power: Building Community and Culture through Our Work
Start with &quot;No&quot;: How the Team Windows 8 Built the Muscle to Do the Right Thing
Start with &quot;No&quot;: How the Team Windows 8 Built the Muscle to Do the Right Thing
The Art of the Elevator Speech
The Art of the Elevator Speech
Riding the Wave of the Convergence of User Experience and Technical Communication
Riding the Wave of the Convergence of User Experience and Technical Communication
Content and Brand
Content and Brand
Introducing the New STC Fellows and Associate Fellows
Introducing the New STC Fellows and Associate Fellows
Sigma Tau Chi
Sigma Tau Chi
Practicing What I Preach
Practicing What I Preach
Interview with Michael A. Rosinski, President & CEO of Astoria Software
Interview with Michael A. Rosinski, President & CEO of Astoria Software
2014 Technical Communication Summit Conference-at-a-Glance
2014 Technical Communication Summit Conference-at-a-Glance
Mark Your Calendar
Mark Your Calendar
Volunteering is Good for Your Career
Volunteering is Good for Your Career
Interview with Michael A. Rosinski, President &amp;amp; CEO of Astoria Software
Interview with Michael A. Rosinski, President &amp;amp; CEO of Astoria Software
Technological Ableism
Technological Ableism
STC Reflects on 2013: 60th Year in Review
STC Reflects on 2013: 60th Year in Review
Follow the 2014 Summit on Twitter
Follow the 2014 Summit on Twitter
Night Life and Good Eats in Phoenix
Night Life and Good Eats in Phoenix
View the Summit Program Online
View the Summit Program Online
Alan Alda Named STC Honorary Fellow
Alan Alda Named STC Honorary Fellow
Thinking About Delivering Your Documentation as an eBook?
Thinking About Delivering Your Documentation as an eBook?
How HTML5, CSS3, and Javascript Are Changing the Web
How HTML5, CSS3, and Javascript Are Changing the Web
We Explain Things
We Explain Things
A Note from the Guest Editor
A Note from the Guest Editor
Gamification and User Engagement in E-learning and Documentation
Gamification and User Engagement in E-learning and Documentation
Wearable Technology and Google Glass: Why It Matters
Wearable Technology and Google Glass: Why It Matters
Bleeding Edge Analytics for Technical Communication
Bleeding Edge Analytics for Technical Communication
Multi-Screen Content Authoring: A Method for Dealing with the Explosion in Device Types
Multi-Screen Content Authoring: A Method for Dealing with the Explosion in Device Types
A Note from the Editor
A Note from the Editor
Mark Your Calendar
Mark Your Calendar
Getting To and Around Phoenix
Getting To and Around Phoenix
MadCap Flare: A Fangirl’s Cut
MadCap Flare: A Fangirl’s Cut
Learning to Observe and Teaching Others to See
Learning to Observe and Teaching Others to See
Designing for Engagement: A Workflow for Participatory, Cross-Cultural Design
Designing for Engagement: A Workflow for Participatory, Cross-Cultural Design
From Technical Writer to Business Analyst
From Technical Writer to Business Analyst
Technical Authoring Skills Map at Red Gate Software
Technical Authoring Skills Map at Red Gate Software
2014 Technical Communication Summit Conference-at-a-Glance
2014 Technical Communication Summit Conference-at-a-Glance
Life as a Project Manager
Life as a Project Manager
Responsive Design
Responsive Design
How to Teach Career Planning: Beyond the Next Job
How to Teach Career Planning: Beyond the Next Job
Network, Network, Network! The Hidden Benefit of the Summit
Network, Network, Network! The Hidden Benefit of the Summit
Session Schedule and Types of Sessions at the Summit
Session Schedule and Types of Sessions at the Summit
Introducing the 2014 Summit Keynote Speaker: Jonathon Colman of Facebook
Introducing the 2014 Summit Keynote Speaker: Jonathon Colman of Facebook
A Note from the Editor
A Note from the Editor
What’s “The Deal”?: Designing Mortgage  Disclosures that Consumers  Can Use and Understand
What’s “The Deal”?: Designing Mortgage Disclosures that Consumers Can Use and Understand
A Note from the Guest Editor
A Note from the Guest Editor
Living the Dream at Discount Tire
Living the Dream at Discount Tire
Getting the Job: Another Reason Why I Renewed My Membership
Getting the Job: Another Reason Why I Renewed My Membership
Looking Ahead with the Executive Director
Looking Ahead with the Executive Director
U.S. Members: Deduct Your STC Dues
U.S. Members: Deduct Your STC Dues
2014 Technical Communication Summit Conference-at-a-Glance (18–21 May 2014, Phoenix, Arizona)
2014 Technical Communication Summit Conference-at-a-Glance (18–21 May 2014, Phoenix, Arizona)
Visiting Northern Arizona
Visiting Northern Arizona
From Chaos to Clarity: Overcoming Negative Emotional  Responses to Financial Information
From Chaos to Clarity: Overcoming Negative Emotional Responses to Financial Information
What’s &quot;The Deal&quot;?: Designing Mortgage  Disclosures that Consumers  Can Use and Understand
What’s &quot;The Deal&quot;?: Designing Mortgage Disclosures that Consumers Can Use and Understand
A Note from the Editor
A Note from the Editor
Mark Your Calendar
Mark Your Calendar
Preconference Education at the Summit
Preconference Education at the Summit
Learn the Value of STC’s Corporate Value Program
Learn the Value of STC’s Corporate Value Program
Transforming Yarn and Building Community
Transforming Yarn and Building Community
Situational Awareness in Technical Communication
Situational Awareness in Technical Communication
When Your Ship Comes In
When Your Ship Comes In
Attending the Summit? Visit the “Old Pueblo,” Tucson
Attending the Summit? Visit the “Old Pueblo,” Tucson
Call for Entries for the 2014 International Summit Awards
Call for Entries for the 2014 International Summit Awards
Does Your Community Have Innovative Activities? Apply for a Pacesetter Award!
Does Your Community Have Innovative Activities? Apply for a Pacesetter Award!
What’s New at the Summit
What’s New at the Summit
2014 Technical Communication Summit Conference-at-a-Glance
2014 Technical Communication Summit Conference-at-a-Glance
President’s Midterm Report
President’s Midterm Report
Understanding Yourself and Increasing Your Professional Value through Self-Reflection
Understanding Yourself and Increasing Your Professional Value through Self-Reflection
Prioritizing Your Focus to Maximize Value
Prioritizing Your Focus to Maximize Value
A Note from the Editor
A Note from the Editor
Make This Your Year to Work Smart and Live Well
Make This Your Year to Work Smart and Live Well
Jackpot! Betting on Technical Documentation at a Gaming Company
Jackpot! Betting on Technical Documentation at a Gaming Company
Standards 101
Standards 101
STC, Social Media, and You
STC, Social Media, and You
Go for the Gold! Renew Your STC Membership with the Gold Value Package
Go for the Gold! Renew Your STC Membership with the Gold Value Package
Community Achievement Award Applications due 21 January
Community Achievement Award Applications due 21 January
What to See and Do While in Phoenix
What to See and Do While in Phoenix
Welcome to Phoenix!
Welcome to Phoenix!
Investing Time to Save Time
Investing Time to Save Time
From Starving Artist to Well-Paid Writer: Transitioning from Fiction to Technical Communication
From Starving Artist to Well-Paid Writer: Transitioning from Fiction to Technical Communication
On Your Own vs. Owning a Company: A Freelancer’s Essential Decision
On Your Own vs. Owning a Company: A Freelancer’s Essential Decision
A Toolbox for New Technical Communicators
A Toolbox for New Technical Communicators
A Note from the Guest Editor
A Note from the Guest Editor
A Note from the Editor
A Note from the Editor
A Brief History of the Real World in TC 101
A Brief History of the Real World in TC 101
Skeuomorphism: The Risks and Benefits of Mimetic Design
Skeuomorphism: The Risks and Benefits of Mimetic Design
Eleven Tips for <em>Re</em>-Architecting Legacy Content
Eleven Tips for Re-Architecting Legacy Content
Share Yourself with <em>Intercom</em> Readers
Share Yourself with Intercom Readers
Introducing New <em>Intercom</em> Awards
Introducing New Intercom Awards
Supplemental Material from Gregory Zobel’s Interview of Dr. Clay Spinuzzi
Supplemental Material from Gregory Zobel’s Interview of Dr. Clay Spinuzzi
The Bigger Picture
The Bigger Picture
Interview with Jaap Van Der Meer
Interview with Jaap Van Der Meer
Eleven Tips for <em>Re</em>-Architecting Legacy Content
Eleven Tips for <em>Re</em>-Architecting Legacy Content
Why Join a SIG?
Why Join a SIG?
Share Yourself with <em>Intercom</em> Readers
Share Yourself with <em>Intercom</em> Readers
Why Join a Chapter?
Why Join a Chapter?
Member Get a Member: Recruit a New Member and Win!
Member Get a Member: Recruit a New Member and Win!
Reminder of Deadlines for Awards and Honors
Reminder of Deadlines for Awards and Honors
Introducing New <em>Intercom</em> Awards
Introducing New <em>Intercom</em> Awards
An Interview with Dr. Clay Spinuzzi with Tips for New Researchers
An Interview with Dr. Clay Spinuzzi with Tips for New Researchers
Managing Multiple Information Channels: Strategies for Designing Effective Presentations
Managing Multiple Information Channels: Strategies for Designing Effective Presentations
Formatting EPUB files using Cascading Style Sheets
Formatting EPUB files using Cascading Style Sheets
A Note from the Editor
A Note from the Editor
An Interview with 
<em>Owner’s Manual</em> 
Costar Marcus Hunt 
An Interview with 
Owner’s Manual 
Costar Marcus Hunt 
Dear Technical Writing: 
A Love Story
Dear Technical Writing: 
A Love Story
Mark Your Calendar
Mark Your Calendar
Advancing Your Career through Progressive Information Disclosure
Advancing Your Career through Progressive Information Disclosure
Have You Seen STC’s Notebook Lately?
Have You Seen STC’s Notebook Lately?
Reminder of Deadlines for Awards and Honors
Reminder of Deadlines for Awards and Honors
Lessons Learned 
in Marketing 
Communication 
Over Barbecue
Lessons Learned 
in Marketing 
Communication 
Over Barbecue
Style Guides: Personal and Practical Tips 
on How to Get Started 
and Keep Going
Style Guides: Personal and Practical Tips 
on How to Get Started 
and Keep Going
Do You 
Really Want 
to Say That? Writing in a World of Jargon, Slang, Corporate Catchphrases, and Technical Pseudo-Terms
Do You 
Really Want 
to Say That? Writing in a World of Jargon, Slang, Corporate Catchphrases, and Technical Pseudo-Terms
An Interview with 
<em>Owner’s Manual</em> 
Costar Marcus Hunt 
An Interview with 
<em>Owner’s Manual</em> 
Costar Marcus Hunt 
Project Management and the Technical Communicator: Why It Works
Project Management and the Technical Communicator: Why It Works
A Note from the Editor
A Note from the Editor
STC Communities and 
Staff Win APEX Awards
STC Communities and 
Staff Win APEX Awards
2014 Membership 
Season Now Open
2014 Membership 
Season Now Open
Play to Your Strengths, 
Shore Up Your Weaknesses: The Dynamic Duo of Project Manager and Strategic Information Architect
Play to Your Strengths, 
Shore Up Your Weaknesses: The Dynamic Duo of Project Manager and Strategic Information Architect
<em>Intercom’s</em> 2014 Editorial Calendar
Intercom’s 2014 Editorial Calendar
<em>Intercom’s</em> 2014 Editorial Calendar
<em>Intercom’s</em> 2014 Editorial Calendar
The <em>2012–2013 Salary Database</em> Is Now Available for Download and Purchase
The 2012–2013 Salary Database Is Now Available for Download and Purchase
The <em>2012–2013 Salary Database</em> Is Now Available for Download and Purchase
The <em>2012–2013 Salary Database</em> Is Now Available for Download and Purchase
Genesis: TechCommGeekMom
Genesis: TechCommGeekMom
Associate Fellow Recommendations Due 15 October 2013
Associate Fellow Recommendations Due 15 October 2013
STC Summit 2013: A First-Timer’s Experience
STC Summit 2013: A First-Timer’s Experience
STC Launches First Advisory Council at the 2013 Summit in Atlanta
STC Launches First Advisory Council at the 2013 Summit in Atlanta
A Note from the Guest Editor
A Note from the Guest Editor
Mark Your Calendar
Mark Your Calendar
Are You A Jolly Good Fellow? Applications Due 15 October 2013
Are You A Jolly Good Fellow? Applications Due 15 October 2013
Nomination Process Opens for STC Academic Awards
Nomination Process Opens for STC Academic Awards
STC Summit 2014 Site Visit to Phoenix
STC Summit 2014 Site Visit to Phoenix
STC Partners with Blackboard for a Tech Comm MOOC
STC Partners with Blackboard for a Tech Comm MOOC
Continuing Your Accessibility and Usability Education
Continuing Your Accessibility and Usability Education
Intuitive Doesn’t Mean Obvious
Intuitive Doesn’t Mean Obvious
How Cloud Computing Is Changing the Way We Design Software
How Cloud Computing Is Changing the Way We Design Software
Accessibility in India: An Interview with Shilpi Kapoor
Accessibility in India: An Interview with Shilpi Kapoor
User Experience and Accessibility at the 2013 STC Summit
User Experience and Accessibility at the 2013 STC Summit
Content for Everyone: Making Information Accessible
Content for Everyone: Making Information Accessible
Mark Your Calendar
Mark Your Calendar
Membership Memories
Membership Memories
Plain Language as an Ethical Tool: Reconsidering Ethics and Audiences
Plain Language as an Ethical Tool: Reconsidering Ethics and Audiences
Doing the Safe Thing: The Student’s Role in Risk Communication for Workplace Health and Safety
Doing the Safe Thing: The Student’s Role in Risk Communication for Workplace Health and Safety
Society-Level Offices for 2014
Society-Level Offices for 2014
Couldn’t Attend the Summit? Now You Can!
Couldn’t Attend the Summit? Now You Can!
The Whole is Greater than the Sum of the Parts
The Whole is Greater than the Sum of the Parts
International Summit Awards Best of Show Winner Announced
International Summit Awards Best of Show Winner Announced
Blazing a Trail for Social Media and Marketing Communications within the Emergency Management and Public Safety Fields
Blazing a Trail for Social Media and Marketing Communications within the Emergency Management and Public Safety Fields
Fireground Communication: Tech Comm Saves Lives
Fireground Communication: Tech Comm Saves Lives
Engage! Creating a Successful Security Awareness Program to Reduce Risk
Engage! Creating a Successful Security Awareness Program to Reduce Risk
Risk Management
Risk Management
A Note from the Guest Editor
A Note from the Guest Editor
Social Media as Chaos
Social Media as Chaos
From an Idea to a Product
From an Idea to a Product
WordPress and LearnDash
WordPress and LearnDash
In Memoriam: George Hoerter, 1932–2013
In Memoriam: George Hoerter, 1932–2013
Pacesetter Awards
Pacesetter Awards
Ken Cook and Dan Voss Honored with 2013 President’s Award
Ken Cook and Dan Voss Honored with 2013 President’s Award
Chris Lyons Introduced as STC’s Sixth Executive Director
Chris Lyons Introduced as STC’s Sixth Executive Director
STC Names “Most Improved Community” and “Community of the Year” Winners
STC Names “Most Improved Community” and “Community of the Year” Winners
STC President Nicky Bleiel’s Inaugural Address
STC President Nicky Bleiel’s Inaugural Address
Telling the Right Story: Proving the Business Value of Content
Telling the Right Story: Proving the Business Value of Content
Defining Content Going Beyond the Explicit to Find the Implicit Information
Defining Content Going Beyond the Explicit to Find the Implicit Information
Content Marketing and Content Strategy: Making Room for Everyone at the Table
Content Marketing and Content Strategy: Making Room for Everyone at the Table
Ending the Cold War: How Tech Comm and Marcom are Both Part of a Successful Content Strategy
Ending the Cold War: How Tech Comm and Marcom are Both Part of a Successful Content Strategy
The Technology Side of a Content Strategy
The Technology Side of a Content Strategy
The Importance of Vision in Content Strategy
The Importance of Vision in Content Strategy
A Methodology for Content Strategy
A Methodology for Content Strategy
A Note from the Editor
A Note from the Editor
A Note from the Guest Editor
A Note from the Guest Editor
Mark Your Calendar
Mark Your Calendar
Mark Your Calendars
Mark Your Calendars
2013 STC Summit List of Exhibitors
2013 STC Summit List of Exhibitors
2013 Technical Communication Summit Conference-at-a-Glance
2013 Technical Communication Summit Conference-at-a-Glance
Thirty Years of Summits
Thirty Years of Summits
Creating Disruption for Fun and Profit: An Interview with Guy Kawasaki
Creating Disruption for Fun and Profit: An Interview with Guy Kawasaki
STC Awards and Honors
STC Awards and Honors
Results of the 2013 STC Election
Results of the 2013 STC Election
Follow the 2013 Summit on Twitter
Follow the 2013 Summit on Twitter
Re-animating the Technical Communication Body of Knowledge (TCBOK)
Re-animating the Technical Communication Body of Knowledge (TCBOK)
When in Atlanta, Do as the Atlantans Do
When in Atlanta, Do as the Atlantans Do
Tour Atlanta by Public Transit
Tour Atlanta by Public Transit
Celebrating STC’s 60th Anniversary
Celebrating STC’s 60th Anniversary
The Thirty-Year Club
The Thirty-Year Club
Transferable Skills: Science Writing
Transferable Skills: Science Writing
Two Decades Since Reich: Emerging Symbolic-Analytic Roles for Technical Communicators
Two Decades Since Reich: Emerging Symbolic-Analytic Roles for Technical Communicators
Rhetorically Sensitive Mediators and the Future of Technical Communication
Rhetorically Sensitive Mediators and the Future of Technical Communication
A Note from the Editor
A Note from the Editor
FYI: Mark Your Calendar
FYI: Mark Your Calendar
Certification After Dark
Certification After Dark
In Memoriam Edline Chun, 1939-2013
In Memoriam Edline Chun, 1939-2013
Special Sessions at the Summit
Special Sessions at the Summit
Specialized Learning Begins Even Before the STC Summit
Specialized Learning Begins Even Before the STC Summit
MadCap Flare 9 Review
MadCap Flare 9 Review
Varying Routes and Routines through Cluster Criticism
Varying Routes and Routines through Cluster Criticism
Six Things You Should Know About The Pricing of Technical Communication Products and Services
Six Things You Should Know About The Pricing of Technical Communication Products and Services
Could You, Should You, Go Independent?
Could You, Should You, Go Independent?
Facebook Use in the Workplace
Facebook Use in the Workplace
Listening to Your Inner Scream: Do You Want to Start a Business?
Listening to Your Inner Scream: Do You Want to Start a Business?
Technical Communication Summit Sessions by Date and Time
Technical Communication Summit Sessions by Date and Time
Join Technical Communicators from Around the Globe at the STC Summit
Join Technical Communicators from Around the Globe at the STC Summit
Geeks Like Us
Geeks Like Us
How to Start a Business
How to Start a Business
A Note from the Editor
A Note from the Editor
2013 Technical Communication Summit Conference-at-a-Glance (5-8 May 2013, Atlanta, Georgia)
2013 Technical Communication Summit Conference-at-a-Glance (5-8 May 2013, Atlanta, Georgia)
2013 Technical Communication Summit Conference-at-a-Glance <em>(5-8 May 2013, Atlanta, Georgia)</em>
2013 Technical Communication Summit Conference-at-a-Glance <em>(5-8 May 2013, Atlanta, Georgia)</em>
From “I Hated Writing” to “It’s a Pretty Awesome Profession”
From “I Hated Writing” to “It’s a Pretty Awesome Profession”
2013 Preconference Program
2013 Preconference Program
Share Yourself with Intercom Readers
Share Yourself with Intercom Readers
FYI: Mark Your Calendar
FYI: Mark Your Calendar
From &quot;I Hated Writing&quot; to &quot;It’s a Pretty Awesome Profession&quot;
From &quot;I Hated Writing&quot; to &quot;It’s a Pretty Awesome Profession&quot;
Using Personas to Encourage Student Engagement
Using Personas to Encourage Student Engagement
U.S. Members: Deduct Your STC Dues
U.S. Members: Deduct Your STC Dues
Are You a User Experience Professional?
Are You a User Experience Professional?
Technical Communication Summit Session Descriptions
Technical Communication Summit Session Descriptions
2013 Technical Communication Summit Conference-at-a-Glance
2013 Technical Communication Summit Conference-at-a-Glance
Meet the Candidates
Meet the Candidates
Minimalism Revisited: An Interview with John Carroll
Minimalism Revisited: An Interview with John Carroll
A Note from the Editor
A Note from the Editor
When User Experiences Conflict: Lessons Learned From Film Makers
When User Experiences Conflict: Lessons Learned From Film Makers
Unhappy Customers Are Just the Beginning: Potential Costs of Poor or Missing Technical Documentation
Unhappy Customers Are Just the Beginning: Potential Costs of Poor or Missing Technical Documentation
Upbeat and Socially Vibrant—A Market on the Up (Online Only)
Upbeat and Socially Vibrant—A Market on the Up (Online Only)
Expat in Canada (Online Only)
Expat in Canada (Online Only)
Job Hunting in 2013 (Online Only)
Job Hunting in 2013 (Online Only)
“Less is More”: The Year of the New Content Communicator
“Less is More”: The Year of the New Content Communicator
Off Hours: Say Cheese!
Off Hours: Say Cheese!
Chinese Drywall
Chinese Drywall
STC Summit Preliminary Program
STC Summit Preliminary Program
STC 2013 Slate of Candidates
STC 2013 Slate of Candidates
Getting Support from Your Supervisor
Getting Support from Your Supervisor
Day Trips from Atlanta
Day Trips from Atlanta
STC Student Membership: Challenges, Opportunities, and Benefits
STC Student Membership: Challenges, Opportunities, and Benefits
President’s Midterm Report
President’s Midterm Report
Estamos Contratando (We’re Hiring): How to Tap into the Opportunities of the Job Market in Latin America
Estamos Contratando (We’re Hiring): How to Tap into the Opportunities of the Job Market in Latin America
Technical Communication in Israel: More Geek, Less Chic
Technical Communication in Israel: More Geek, Less Chic
Technical Communication in China: A World to Be Won
Technical Communication in China: A World to Be Won
The Pros and  Cons of Working Abroad in 2013
The Pros and Cons of Working Abroad in 2013
&quot;Less is More&quot;: The Year of the New Content Communicator
&quot;Less is More&quot;: The Year of the New Content Communicator
A Note from the Editors
A Note from the Editors
Becoming an Ex-Expat: Getting Moved
Becoming an Ex-Expat: Getting Moved
Job Searching and Hiring  In India
Job Searching and Hiring In India
Conference Registration Now Open
Conference Registration Now Open
Achievement Loves Company
Achievement Loves Company
Are You a Marketeer or a Technical Communicator?
Are You a Marketeer or a Technical Communicator?
Includification: An Accessibility Movement
Includification: An Accessibility Movement
Off Hours: Toddlers and Tech Comm
Off Hours: Toddlers and Tech Comm
Welcome to Atlanta
Welcome to Atlanta
Interview with Marcia Riefer Johnston
Interview with Marcia Riefer Johnston
Why Join a SIG?
Why Join a SIG?
Community Achievement Award Applications due 23 January
Community Achievement Award Applications due 23 January
STC, Social Media, and You
STC, Social Media, and You
Details on the 2013 Summit Official Hotel
Details on the 2013 Summit Official Hotel
In Memoriam: Richard A. Meyers,  1931–2012
In Memoriam: Richard A. Meyers, 1931–2012
Multimedia Economics 101
Multimedia Economics 101
Marketing Bingo (Part 4)
Marketing Bingo (Part 4)
Why Join a Chapter?
Why Join a Chapter?
A Note From The Editor
A Note From The Editor
Brand-New Certificate Course Starts in January
Brand-New Certificate Course Starts in January
The Future is Cloudy, And It’s Now
The Future is Cloudy, And It’s Now
Exploring Users’ Expectations and Impressions of Scenario Documentation
Exploring Users’ Expectations and Impressions of Scenario Documentation
Making Usability a Priority: Advocating for the Value of User Research
Making Usability a Priority: Advocating for the Value of User Research
Responsive UX Design
Responsive UX Design
The Top 10 Indexing Errors Made by Technical Writers
The Top 10 Indexing Errors Made by Technical Writers
Users Tell Stories
Users Tell Stories
Off Hours: Walking in Time
Off Hours: Walking in Time
Ask Me About … Career Advancement through Personal Branding
Ask Me About … Career Advancement through Personal Branding
A First-Person Perspective on Accessibility
A First-Person Perspective on Accessibility
Strategic Information Architecture: The Information User Experience
Strategic Information Architecture: The Information User Experience
SAP Usability: Lessons for Evaluating Process
SAP Usability: Lessons for Evaluating Process
If a Member Get a Member…
If a Member Get a Member…
Reminder of Deadlines for Awards and Honors
Reminder of Deadlines for Awards and Honors
STC Announces Membership Discounts and Recruitment Incentives, Renewal Policy Changes, and New Dues Rates
STC Announces Membership Discounts and Recruitment Incentives, Renewal Policy Changes, and New Dues Rates
A Note From The Editor
A Note From The Editor
Talking About an Evolution: Improving the User Interface
Talking About an Evolution: Improving the User Interface
A Note from the Editor
A Note from the Editor
Editing Non-Native English
Editing Non-Native English
Recruit New Members and Save On Your Dues
Recruit New Members and Save On Your Dues
Where Technical Editing and Journalism Intersect: Stepping into Unknown Subject Matter
Where Technical Editing and Journalism Intersect: Stepping into Unknown Subject Matter
STC Communities, Staff Win APEX Awards
STC Communities, Staff Win APEX Awards
The Evolving Role of the Technical Editor
The Evolving Role of the Technical Editor
My Job: Editing From East to West
My Job: Editing From East to West
FYI: Mark Your Calendar
FYI: Mark Your Calendar
Meet The Change Agents: An Interview with Kyle Wiens
Meet The Change Agents: An Interview with Kyle Wiens
STC Releases 2011–2012 Salary Database
STC Releases 2011–2012 Salary Database
STC Releases 2011–2012 <em>Salary Database</em>
STC Releases 2011–2012 <em>Salary Database</em>
Hedging Our Bets: Using Politeness in Editorial Comments to Get Results
Hedging Our Bets: Using Politeness in Editorial Comments to Get Results
Reminder of Deadlines for Awards and Honors
Reminder of Deadlines for Awards and Honors
FYI: Mark Your Calendar
FYI: Mark Your Calendar
The Academic Conversation: Gearing Up for Diversity
The Academic Conversation: Gearing Up for Diversity
Business Matters: Marketing Bingo (Part 3)
Business Matters: Marketing Bingo (Part 3)
Academic SIG Poster Competition Showcases Student Research at the Summit
Academic SIG Poster Competition Showcases Student Research at the Summit
Partnerships for Professionalism: Collaboration, Diversity, and Technology in Academia and Industry
Partnerships for Professionalism: Collaboration, Diversity, and Technology in Academia and Industry
Are You a Jolly Good Fellow? Applications Due 15 October 2012
Are You a Jolly Good Fellow? Applications Due 15 October 2012
Associate Fellow Recommendations Due Tuesday, 9 October 2012
Associate Fellow Recommendations Due Tuesday, 9 October 2012
Nomination Process Opens for STC Academic Awards
Nomination Process Opens for STC Academic Awards
International Summit Awards Best of Show Winner Announced
International Summit Awards Best of Show Winner Announced
Planning Has Begun for the 2013 Summit in Atlanta
Planning Has Begun for the 2013 Summit in Atlanta
A Student Perspective on Summit 2012
A Student Perspective on Summit 2012
How to Recruit Students into Your STC Chapter
How to Recruit Students into Your STC Chapter
The Rise of Academic Programs: A Call for Collaboration
The Rise of Academic Programs: A Call for Collaboration
How Should You Continue Your Learning Journey in Technical Communication? A Self-Assessment
How Should You Continue Your Learning Journey in Technical Communication? A Self-Assessment
A Note from the Editor
A Note from the Editor
FYI: Mark Your Calendar
FYI: Mark Your Calendar
My Job: Once Upon a Time …
My Job: Once Upon a Time …
Advancing Your Career: Seven Career Lessons I Learned from Selling Ginsu Knives
Advancing Your Career: Seven Career Lessons I Learned from Selling Ginsu Knives
Meet the Change Agents: An Interview with Ann Rockley, the “Mother of Content Strategy”
Meet the Change Agents: An Interview with Ann Rockley, the “Mother of Content Strategy”
Couldn’t Attend the Summit? Now You Can!
Couldn’t Attend the Summit? Now You Can!
Society-Level Offices for 2013
Society-Level Offices for 2013
Pacesetter Awards
Pacesetter Awards
Steven Jong Honored with 2012 President’s Award
Steven Jong Honored with 2012 President’s Award
STC Names “Most Improved Community” and “Community of the Year” Winners
STC Names “Most Improved Community” and “Community of the Year” Winners
STC President Alan Houser’s Inaugural Address
STC President Alan Houser’s Inaugural Address
Creating an Effective Statement of Work
Creating an Effective Statement of Work
Building a Great Relationship with Your Client
Building a Great Relationship with Your Client
Ten Tips for Preparing a Business Case to Successfully “Sell” Major Technical Communication Initiatives
Ten Tips for Preparing a Business Case to Successfully “Sell” Major Technical Communication Initiatives
A Note from the Editor
A Note from the Editor
Off Hours: The Rough Drafts
Off Hours: The Rough Drafts
FYI: Mark Your Calendar
FYI: Mark Your Calendar
Media Matters:PowerPoint: The Multimedia Engine that “Could”
Media Matters:PowerPoint: The Multimedia Engine that “Could”
Media Matters:<br/>PowerPoint: The Multimedia Engine that “Could”
Media Matters:<br/>PowerPoint: The Multimedia Engine that “Could”
Community Awards
Community Awards
Follow the 2012 Summit on Twitter
Follow the 2012 Summit on Twitter
Community Achievement Awards
Community Achievement Awards
2012 STC Election Results
2012 STC Election Results
Product Data Sustainment With Semantic Web Technologies
Product Data Sustainment With Semantic Web Technologies
Blogging as a Multiliteracy Approach to Teaching Visual Communication
Blogging as a Multiliteracy Approach to Teaching Visual Communication
Writers vs. Illustrators: The Battle of the Century?
Writers vs. Illustrators: The Battle of the Century?
Communicating With Color
Communicating With Color
A Note from the Editor
A Note from the Editor
Witful Thinking: Signs of Progress
Witful Thinking: Signs of Progress
FYI: Mark Your Calendar
FYI: Mark Your Calendar
Trends in Usability:Usability for Mobile Devices: An Issue of Information Design
Trends in Usability:Usability for Mobile Devices: An Issue of Information Design
Trends in Usability:<br/>Usability for Mobile Devices: An Issue of Information Design
Trends in Usability:<br/>Usability for Mobile Devices: An Issue of Information Design
The Strategic IA:Mobile: The Crucible for Information Strategy
The Strategic IA:Mobile: The Crucible for Information Strategy
The Strategic IA:<br/>Mobile: The Crucible for Information Strategy
The Strategic IA:<br/>Mobile: The Crucible for Information Strategy
Summit Side Trips: Live Events in Chicago
Summit Side Trips: Live Events in Chicago
2012 Technical Communication Summit Conference-at-a-Glance
2012 Technical Communication Summit Conference-at-a-Glance
Special Sessions at the Summit
Special Sessions at the Summit
Specialized Learning Begins Even Before the STC Summit
Specialized Learning Begins Even Before the STC Summit
Share with Readers
Share with Readers
Join Technical Communicators from Around the Globe at the STC Summit
Join Technical Communicators from Around the Globe at the STC Summit
The Need for a Mobile-First Technical Documentation Strategy
The Need for a Mobile-First Technical Documentation Strategy
Native Mobile App Development Gets GUI
Native Mobile App Development Gets GUI
Writing for Mobile Devices: Toward a New Heuristic
Writing for Mobile Devices: Toward a New Heuristic
A Note from the Editor
A Note from the Editor
Technical Communication Summit Sessions by Date and Time
Technical Communication Summit Sessions by Date and Time
Introducing the New STC Fellows and Associate Fellows
Introducing the New STC Fellows and Associate Fellows
2012 Technical Communication Summit Conference-at-a-Glance
2012 Technical Communication Summit Conference-at-a-Glance
FYI: Mark Your Calendar
FYI: Mark Your Calendar
Looking Back: A Progressive Path in TC
Looking Back: A Progressive Path in TC
Social Media InsightsAre You Drowning in Social Media?
Social Media InsightsAre You Drowning in Social Media?
Social Media Insights<br/>Are You Drowning in Social Media?
Social Media Insights<br/>Are You Drowning in Social Media?
The Academic Conversation:CPTC Certification: What’s in it for Academics?(Part 1)
The Academic Conversation:CPTC Certification: What’s in it for Academics?(Part 1)
The Academic Conversation:<br/>CPTC Certification: What’s in it for Academics?<br/>(Part 1)
The Academic Conversation:<br/>CPTC Certification: What’s in it for Academics?<br/>(Part 1)
Sigma Tau Chi
Sigma Tau Chi
Ken Rainey Award
Ken Rainey Award
Jay R. Gould Award
Jay R. Gould Award
Frank R. Smith Award Winners Announced
Frank R. Smith Award Winners Announced
And the 2012 Summit Keynote Speaker Is …
And the 2012 Summit Keynote Speaker Is …
Information Interview Service: Mentorship Lite
Information Interview Service: Mentorship Lite
MadCap Flare 8 Raises the Bar for Information Development Tools
MadCap Flare 8 Raises the Bar for Information Development Tools
Emerging Technologies to Consider
Emerging Technologies to Consider
A Note from the Editor
A Note from the Editor
2012 Preconference Program
2012 Preconference Program
2012 Technical Communication Summit Conference-at-a-Glance
2012 Technical Communication Summit Conference-at-a-Glance
Meet the Candidates
Meet the Candidates
Technical Communication Summit Session Descriptions
Technical Communication Summit Session Descriptions
A Note from the Editor
A Note from the Editor
Off Hours: Technical Communication and Stamp Collecting
Off Hours: Technical Communication and Stamp Collecting
Mark Your Calendar
Mark Your Calendar
Business Matters: Marketing Bingo (Part 2)
Business Matters: Marketing Bingo (Part 2)
The Essentials: Technical Communication’s Value Proposition
The Essentials: Technical Communication’s Value Proposition
Putting Communication into the Mix:  Eastern Iowa Chapter Celebrates 20th Anniversary
Putting Communication into the Mix: Eastern Iowa Chapter Celebrates 20th Anniversary
U.S. Members: Deduct Your STC Dues
U.S. Members: Deduct Your STC Dues
In Memoriam: Janis Hocker
In Memoriam: Janis Hocker
Revising the Review-and-Revision Process: A Case Study of Improving the Speed and Accuracy of Technology Transfer
Revising the Review-and-Revision Process: A Case Study of Improving the Speed and Accuracy of Technology Transfer
Leading from the “Write”
Leading from the “Write”
Leading from the "Write"
Leading from the "Write"
Tech Comm 2.0: Reinventing Our Relevance in the 2000s
Tech Comm 2.0: Reinventing Our Relevance in the 2000s
Understanding the Limitations of Visually Representing Three-Dimensional Data on Scatter Plots
Understanding the Limitations of Visually Representing Three-Dimensional Data on Scatter Plots
On the Clock
On the Clock
A Note from the Editors
A Note from the Editors
Holistic Interactive Experiences—The Future of Information Architecture
Holistic Interactive Experiences—The Future of Information Architecture
Day Trips in the Chicagoland Area
Day Trips in the Chicagoland Area
Getting Support from Your Supervisor
Getting Support from Your Supervisor
STC 2012 Slate of Candidates
STC 2012 Slate of Candidates
STC Academic SIG Hosts Partnership Preconference at CPTSC
STC Academic SIG Hosts Partnership Preconference at CPTSC
President’s Midterm Report
President’s Midterm Report
In Memoriam: Suzanna Laurent
In Memoriam: Suzanna Laurent
Improve Your Site with Simple Web Statistics
Improve Your Site with Simple Web Statistics
What’s Data Got to Do with It? Information Architecture and Analytics
What’s Data Got to Do with It? Information Architecture and Analytics
Communicating Information Architecture to Managers and Executives
Communicating Information Architecture to Managers and Executives
Embracing Change: Information Architecture Strategies for Anticipating and Adapting to Change
Embracing Change: Information Architecture Strategies for Anticipating and Adapting to Change
Developing Abstract, Conceptual Models to Support Strategic Information Architecture
Developing Abstract, Conceptual Models to Support Strategic Information Architecture
Point:Counterpoint
Point:Counterpoint
Turning Down the Volume
Turning Down the Volume
Question / Information: Quest / Inform
Question / Information: Quest / Inform
Influencing the Bottom Line: Using Information Architecture to Effect Business Success
Influencing the Bottom Line: Using Information Architecture to Effect Business Success
Helping Us Think: The Role of Abstract, Conceptual Models in Strategic Information Architecture
Helping Us Think: The Role of Abstract, Conceptual Models in Strategic Information Architecture
Giving Names to All the Animals
Giving Names to All the Animals
Analytics Aren’t Only for MBAs: Measuring Information Architecture Value
Analytics Aren’t Only for MBAs: Measuring Information Architecture Value
Creating a Career in Knowledge Management
Creating a Career in Knowledge Management
The TC/VG Manifesto: Claiming Land in the Discovered Country of Gaming
The TC/VG Manifesto: Claiming Land in the Discovered Country of Gaming
It’s All in the Game: Technical Communication’s Role in Game Documentation
It’s All in the Game: Technical Communication’s Role in Game Documentation
Making the Time for Social Media
Making the Time for Social Media
Must-Do List for Exploring Downtown Chicago
Must-Do List for Exploring Downtown Chicago
Conference Registration Now Open
Conference Registration Now Open
STC Introduces New TC Professional Membership Level
STC Introduces New TC Professional Membership Level
STC, Social Media, and You
STC, Social Media, and You
Why Join a SIG?
Why Join a SIG?
Don’t Forget: Recruit New Members and Save On Your Dues
Don’t Forget: Recruit New Members and Save On Your Dues
Why Join a Chapter?
Why Join a Chapter?
Technical Translation: A Decisive Role in International Marketing Communication
Technical Translation: A Decisive Role in International Marketing Communication
Complex and Complicated Information Systems: What Does a Technical Communicator Need to Know?
Complex and Complicated Information Systems: What Does a Technical Communicator Need to Know?
Designing Interactive PDF Forms
Designing Interactive PDF Forms
Tech Comm and Mobile: What You Need to Know
Tech Comm and Mobile: What You Need to Know
Community Achievement Award Applications Due 23 January
Community Achievement Award Applications Due 23 January
STC Chicago Welcomes You to Rosemont!
STC Chicago Welcomes You to Rosemont!
Conference Registration Opens 1 December
Conference Registration Opens 1 December
What to Know About eBooks
What to Know About eBooks
Developing User Assistance for Mobile Applications
Developing User Assistance for Mobile Applications
2012 Intercom Editorial Calendar
2012 Intercom Editorial Calendar
2012 <em>Intercom</em> Editorial Calendar
2012 <em>Intercom</em> Editorial Calendar
Giving to STC
Giving to STC
A Virtual Success: Best Practices for Working Remotely
A Virtual Success: Best Practices for Working Remotely
Mobile Devices Improve Security Options: Improving Availability While Maintaining Confidentiality and Integrity
Mobile Devices Improve Security Options: Improving Availability While Maintaining Confidentiality and Integrity
A Note from the Editor
A Note from the Editor
Painting the Desert
Painting the Desert
Flash: What the Programming Books Don’t Tell You About Flash Programming
Flash: What the Programming Books Don’t Tell You About Flash Programming
Online Help Outputs
Online Help Outputs
Marketing Bingo (Part 1)
Marketing Bingo (Part 1)
Principles of Information Design
Principles of Information Design
Multimedia as a Strategic Element of Information Architecture
Multimedia as a Strategic Element of Information Architecture
Reminder of Deadlines for Awards and Honors
Reminder of Deadlines for Awards and Honors
STC Releases 2010–2011 Salary Database
STC Releases 2010–2011 Salary Database
Recruit New Members and Save On Your Dues
Recruit New Members and Save On Your Dues
Board of Directors Votes to Reduce Number of Directors
Board of Directors Votes to Reduce Number of Directors
STC Alumni Renewal Offer Expires Soon
STC Alumni Renewal Offer Expires Soon
Writing Scripts for Training Videos
Writing Scripts for Training Videos
The New  Media Lab as a Messy Mash-Up Space in Technical Communication  and Rhetoric Instruction
The New Media Lab as a Messy Mash-Up Space in Technical Communication and Rhetoric Instruction
Divergent Thinking through Media Labs
Divergent Thinking through Media Labs
New Media Labs as Key Technical Communication Instructional Support Spaces
New Media Labs as Key Technical Communication Instructional Support Spaces
A Note From the Editors
A Note From the Editors
The Egg Came First
The Egg Came First
The Importance of Terminology Databases in Technical Communication
The Importance of Terminology Databases in Technical Communication
In Memorium: Peter Heikes, Associate Fellow (1950–2011)
In Memorium: Peter Heikes, Associate Fellow (1950–2011)
Planning Has Begun for 2012 Summit in Chicago-Rosemont
Planning Has Begun for 2012 Summit in Chicago-Rosemont
2011 International Summit Awards Results
2011 International Summit Awards Results
Nomination Process Opens for STC Awards
Nomination Process Opens for STC Awards
We’re Looking for a Few Good Fellows: Applications Due 10 October 2011
We’re Looking for a Few Good Fellows: Applications Due 10 October 2011
Associate Fellow Recommendations Due 10 October
Associate Fellow Recommendations Due 10 October
The Technical Communicator’s Essential Toolbox
The Technical Communicator’s Essential Toolbox
Accessible PDFs
Accessible PDFs
Mark Your Calendar
Mark Your Calendar
The Top 100 Technical Communication Books of 1991–2010
The Top 100 Technical Communication Books of 1991–2010
Six Emerging Technologies to Watch
Six Emerging Technologies to Watch
How You Know You Should Have Bought a Content Management System Last Year
How You Know You Should Have Bought a Content Management System Last Year
Write Your Own Tools
Write Your Own Tools
A Note From the Editor
A Note From the Editor
Movies and Tech Docs to the Rescue
Movies and Tech Docs to the Rescue
Mark Your Calendar
Mark Your Calendar
Couldn’t Attend the Summit? Now You Can!
Couldn’t Attend the Summit? Now You Can!
Staying Competitive with Social Media
Staying Competitive with Social Media
STC Introduces New Awards
STC Introduces New Awards
Society-Level Offices for 2012
Society-Level Offices for 2012
Couldn’t Attend the Summit? <em>Now You Can!</em>
Couldn’t Attend the Summit? <em>Now You Can!</em>
Giving to STC
Giving to STC
Pacesetter Awards
Pacesetter Awards
Report from the STC President
Report from the STC President
TECHWR-L at 18: An Early Social Media Tool Grows Up
TECHWR-L at 18: An Early Social Media Tool Grows Up
From Social Media to CMS Breakthrough: Creating a 3D Model of the Content Management Lifecycle
From Social Media to CMS Breakthrough: Creating a 3D Model of the Content Management Lifecycle
Tweet Me This…
Tweet Me This…
A Social Media Primer for Technical Communicators
A Social Media Primer for Technical Communicators
A Note from the Editor
A Note from the Editor
Translating Technical Communication
Translating Technical Communication
Follow the 2011 Summit on Twitter
Follow the 2011 Summit on Twitter
Community Achievement Awards
Community Achievement Awards
Sigma Tau Chi
Sigma Tau Chi
Frank R. Smith Award
Frank R. Smith Award
Ken Rainey Award
Ken Rainey Award
Jay R. Gould Award
Jay R. Gould Award
2011 STC Election Results
2011 STC Election Results
The Technical Communicator’s Machine
The Technical Communicator’s Machine
Now Is the Time To Design For User-Defined Content: It’s All About Metadata
Now Is the Time To Design For User-Defined Content: It’s All About Metadata
That’s My Bag(pipe)
That’s My Bag(pipe)
Mark Your Calendar
Mark Your Calendar
Medical Writing and Editing Opportunities for the Independent Consultant or Contractor
Medical Writing and Editing Opportunities for the Independent Consultant or Contractor
Multimedia Content Evolution in the Translation Industry
Multimedia Content Evolution in the Translation Industry
You May Be an Instructional Designer
You May Be an Instructional Designer
A Note from the Editor
A Note from the Editor
The Future of Technical Communication Is Socially Enabled: Understanding the Help 2.0 Revolution
The Future of Technical Communication Is Socially Enabled: Understanding the Help 2.0 Revolution
Flare 7—Something for Everyone
Flare 7—Something for Everyone
Specialized Learning Begins Even Before the STC Summit
Specialized Learning Begins Even Before the STC Summit
World’s Largest Meeting of Technical Communicators
World’s Largest Meeting of Technical Communicators
2011 Technical Communication Summit Conference-at-a-Glance (15-18 May 2011 Sacramento, California)
2011 Technical Communication Summit Conference-at-a-Glance (15-18 May 2011 Sacramento, California)
Ten Day Trips for Your Summit Experience
Ten Day Trips for Your Summit Experience
Why Should You Go to the Summit?
Why Should You Go to the Summit?
Technical Communication Summit Session Descriptions
Technical Communication Summit Session Descriptions
An “Accidental” Career
An “Accidental” Career
Mark Your Calendar
Mark Your Calendar
Taking a Look at Low-Fidelity Prototyping
Taking a Look at Low-Fidelity Prototyping
STC and Mentoring
STC and Mentoring
Toward a Documentation Strategy
Toward a Documentation Strategy
FrameMaker Turns 25: Interview with Inventor Charles Corfield and an Update on New FrameMaker 10 Functionality
FrameMaker Turns 25: Interview with Inventor Charles Corfield and an Update on New FrameMaker 10 Functionality
A Note from the Editor
A Note from the Editor
Community Awards
Community Awards
Introducing the STC Fellows and Associate Fellows
Introducing the STC Fellows and Associate Fellows
2011 Technical Communication Summit Conference-at-a-Glance (15-18 May 2011 Sacramento, California)
2011 Technical Communication Summit Conference-at-a-Glance (15-18 May 2011 Sacramento, California)
A Big Fan of Technical Communication
A Big Fan of Technical Communication
Mark Your Calendar
Mark Your Calendar
Cleaning a Dirty Beach: What We Do as Technical Communicators
Cleaning a Dirty Beach: What We Do as Technical Communicators
It’s Not Easy Being … Clean
It’s Not Easy Being … Clean
Reminder: Vote in the 2011 STC Elections
Reminder: Vote in the 2011 STC Elections
Advance Rate for 2011 Summit Expires 29 April
Advance Rate for 2011 Summit Expires 29 April
DITA 1.2: What’s in It for Writers?
DITA 1.2: What’s in It for Writers?
Mobilizing Our Content with the W3C Mobile Web Initiative
Mobilizing Our Content with the W3C Mobile Web Initiative
Audience-Oriented Standards for Software Documentation from ISO
Audience-Oriented Standards for Software Documentation from ISO
From the Guest Editor
From the Guest Editor
Oh Yeah! It’s O’Reilly: STC Names Tim O’Reilly as Honorary Fellow and Keynote Speaker for the 2011 Summit
Oh Yeah! It’s O’Reilly: STC Names Tim O’Reilly as Honorary Fellow and Keynote Speaker for the 2011 Summit
2011 Preconference Program
2011 Preconference Program
Schedule at a Glance
Schedule at a Glance
Brewing Up a Good Time
Brewing Up a Good Time
Online: From the Outside, Looking In
Online: From the Outside, Looking In
Focusing Your Business: Support for the Independent Consultant or Contractor
Focusing Your Business: Support for the Independent Consultant or Contractor
Meet the Candidates
Meet the Candidates
U.S. Members: Deduct Your STC Dues
U.S. Members: Deduct Your STC Dues
Technical Communication Summit Session Descriptions
Technical Communication Summit Session Descriptions
What Makes a Good Technical Communication Professional?
What Makes a Good Technical Communication Professional?
What We Can Learn from Project Managers
What We Can Learn from Project Managers
Back to Basics: Skills that Never Lose Value
Back to Basics: Skills that Never Lose Value
Mythbusting “Just Let the Engineer Write It!”
Mythbusting “Just Let the Engineer Write It!”
A Note from the Editor
A Note from the Editor
A Note from the Guest Editor
A Note from the Guest Editor
Don’t Turn a (Color) Blind Eye
Don’t Turn a (Color) Blind Eye
Member Spotlights Need Volunteers
Member Spotlights Need Volunteers
Accessibility 101 for Technical Writers
Accessibility 101 for Technical Writers
Introducing the “Path to Fellow”
Introducing the “Path to Fellow”
President’s Midterm Report
President’s Midterm Report
Constructing a Career in Technical Communication
Constructing a Career in Technical Communication
STC 2011 Slate of Candidates
STC 2011 Slate of Candidates
Stop, Breathe, Think
Stop, Breathe, Think
In Memoriam: Herbert B. Michaelson (1916–2009)
In Memoriam: Herbert B. Michaelson (1916–2009)
Technical Communication and the AccessAbility SIG
Technical Communication and the AccessAbility SIG
Getting Support from Your Supervisor
Getting Support from Your Supervisor
What’s Accessible for Some Is Better for All
What’s Accessible for Some Is Better for All
Discounts Available for Summit Travel
Discounts Available for Summit Travel
Universal Design for Digital Media
Universal Design for Digital Media
An Alternative to Universal Design in Mainstream Video Games
An Alternative to Universal Design in Mainstream Video Games
The Trouble with Visual Explanations: A Quick Look at Common Problems
The Trouble with Visual Explanations: A Quick Look at Common Problems
The Global Language: Using Symbols and Icons When Delivering Technical Content
The Global Language: Using Symbols and Icons When Delivering Technical Content
Boost Your LinkedIn Profile with Recommendations
Boost Your LinkedIn Profile with Recommendations
Building an Accessible Blog
Building an Accessible Blog
The Academic Eye: Informing Visually
The Academic Eye: Informing Visually
Conference Registration Now Open
Conference Registration Now Open
STC Releases 2009—2010 Salary Database
STC Releases 2009—2010 Salary Database
STC, Social Media, and You
STC, Social Media, and You
Recruit New Members and Save On Your Dues
Recruit New Members and Save On Your Dues
Write for Intercom
Write for Intercom
Community Help: Technical Communication for the Web 2.0 User
Community Help: Technical Communication for the Web 2.0 User
“Learn and Adapt” Are Keys to Success
“Learn and Adapt” Are Keys to Success
Find What You Need with the Buyers’ Guide to Products and Services
Find What You Need with the Buyers’ Guide to Products and Services
Integrating Text with Graphics in Procedures
Integrating Text with Graphics in Procedures
Go West, Young Man and Woman, to the Technical Communication Summit 2011
Go West, Young Man and Woman, to the Technical Communication Summit 2011
STC Digital Publication Strategies in 2011
STC Digital Publication Strategies in 2011
Technical Communication versus Creative Writing
Technical Communication versus Creative Writing
Project Phoenix Gains Steam
Project Phoenix Gains Steam
Discover Gold in Sacramento during the STC Summit
Discover Gold in Sacramento during the STC Summit
More Details about the Tech Comm Summit Triangle
More Details about the Tech Comm Summit Triangle
Conference Registration Opens 1 December
Conference Registration Opens 1 December
Assessing the Overall Quality of a Document Based on Editorial Comments
Assessing the Overall Quality of a Document Based on Editorial Comments
The Emotion Factor in User Manuals: How to Use Affective Assistance to Create More Loyal Customers
The Emotion Factor in User Manuals: How to Use Affective Assistance to Create More Loyal Customers
The Power of Certification for Independents
The Power of Certification for Independents
Research, Politics, and Medical Writing
Research, Politics, and Medical Writing
International Competition Makes Key Changes and Gets a New Name
International Competition Makes Key Changes and Gets a New Name
Introducing the Community Affairs Committee
Introducing the Community Affairs Committee
From the Editor
From the Editor
From Third Grade to Today
From Third Grade to Today
The Value of Your LinkedIn Connections
The Value of Your LinkedIn Connections
Anyone Can Write
Anyone Can Write
STC Wins Multiple APEX Awards
STC Wins Multiple APEX Awards
Reminder of Deadlines for Awards and Honors
Reminder of Deadlines for Awards and Honors
2011 Conference Hotel Details
2011 Conference Hotel Details
So You Want to Be a Summit Speaker
So You Want to Be a Summit Speaker
STC Certification Update
STC Certification Update
“Automagic” Labels for Heading Cross-References
“Automagic” Labels for Heading Cross-References
Mark Your Calendar
Mark Your Calendar
"Automagic" Labels for Heading Cross-References
"Automagic" Labels for Heading Cross-References
A Commonsense Approach to Internet Behavior in the Workplace
A Commonsense Approach to Internet Behavior in the Workplace
From the Members
From the Members
A note from the president
A note from the president
Applications for Fellow Due 4 October
Applications for Fellow Due 4 October
Nomination Process Opens for STC Awards
Nomination Process Opens for STC Awards
Planning Has Begun for 2011 Summit in Sacramento
Planning Has Begun for 2011 Summit in Sacramento
Going Mobile with MadCap: FLARE 6
Going Mobile with MadCap: FLARE 6
Usability for a Ubiquitous Computing World
Usability for a Ubiquitous Computing World
Recommendations for Associate Fellow Due 4 October
Recommendations for Associate Fellow Due 4 October
Case Study Solutions: Embedding Flash in a PDF
Case Study Solutions: Embedding Flash in a PDF
Frustrations of He Said, She Said: How Experienced Technical Editors Can Understand and Work with Novice Writers
Frustrations of He Said, She Said: How Experienced Technical Editors Can Understand and Work with Novice Writers
A Note from the Editor
A Note from the Editor
Mobility and Tech Comm: “This Time for Sure!”
Mobility and Tech Comm: “This Time for Sure!”
Government Proposal Writing 101
Government Proposal Writing 101
Editing in English for East Asia: What Technical Communicators Need to Know About Writing for New Markets
Editing in English for East Asia: What Technical Communicators Need to Know About Writing for New Markets
The Creative Artist as Technical Communicator
The Creative Artist as Technical Communicator
Mark Your Calendar
Mark Your Calendar
Storyboarding Using Simple, Everyday Tools
Storyboarding Using Simple, Everyday Tools
International Competition Makes Key Changes and Gets a New Name
International Competition Makes Key Changes and Gets a New Name
International Technical Communications Competitions Winners Announced at 2010 Summit
International Technical Communications Competitions Winners Announced at 2010 Summit
Preparing for the Next Generation
Preparing for the Next Generation
Is Social Networking for You?
Is Social Networking for You?
Talkin’ ‘Bout Their Generation
Talkin’ ‘Bout Their Generation
A Monumental Day Dawns for Technical Communicators: Certification!
A Monumental Day Dawns for Technical Communicators: Certification!
A Note from the Editor
A Note from the Editor
Society-Level Offices for 2011
Society-Level Offices for 2011
Another 40 STC Members Receive Recovery Packages
Another 40 STC Members Receive Recovery Packages
An Inaugural Message
An Inaugural Message
Election Results 2010–2011
Election Results 2010–2011
Four Generations of Editors: Overcoming Generational Differences in the Workplace
Four Generations of Editors: Overcoming Generational Differences in the Workplace
From the Members
From the Members
The Power of Groups: Support for the Independent Consultant or Contractor
The Power of Groups: Support for the Independent Consultant or Contractor
Using LinkedIn to Get Work
Using LinkedIn to Get Work
Mark Your Calendar
Mark Your Calendar
Business or Monkey Business?
Business or Monkey Business?
Follow the 2010 Summit on Twitter
Follow the 2010 Summit on Twitter
This Issue in Technical Communication
This Issue in Technical Communication
Share Yourself
Share Yourself
A Note from the Editor
A Note from the Editor
Awards & Recognition
Awards & Recognition
Consensus Building in Team Environments
Consensus Building in Team Environments
The PDF Landscape for DITA Content
The PDF Landscape for DITA Content
Why Simple Is Better
Why Simple Is Better
Communication Is the Best Medicine
Communication Is the Best Medicine
Breaking into Government IT Contracting
Breaking into Government IT Contracting
Medical Communication: A Branch of the Technical Communication Tree
Medical Communication: A Branch of the Technical Communication Tree
Career Opportunities in the Pharmaceutical Industry
Career Opportunities in the Pharmaceutical Industry
A note from the editor
A note from the editor
Clarity and Concision in Business Communication
Clarity and Concision in Business Communication
Accessible Publishing
Accessible Publishing
Using Word’s Drawing Tools
Using Word’s Drawing Tools
Contributing to Intercom
Contributing to Intercom
More Details on the “Class of 2010”
More Details on the “Class of 2010”
More Details on the "Class of 2010"
More Details on the "Class of 2010"
Distinguished Chapter Service Awards
Distinguished Chapter Service Awards
The Three Reasons I Attend the STC Summit
The Three Reasons I Attend the STC Summit
Frank R. Smith Award Winners Announced
Frank R. Smith Award Winners Announced
Committee Seeks Candidates for Society-Level Positions in 2011
Committee Seeks Candidates for Society-Level Positions in 2011
Haven’t Registered for STC’s Summit Yet?
Haven’t Registered for STC’s Summit Yet?

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